Pluva / Product care
More time.
More peace of mind.
Register within 3 months of delivery to extend your Heating Pad coverage from 3 months to a total of 12 months.
Register your Heating PadFree replacement.
For quality defects during normal use, receive a free replacement within the applicable coverage period. Both periods start on your delivery date, not your registration date.
Simple by choice.
No customer account is required. Enter your email to register. Your order number is optional. Keep your proof of purchase for service requests.
Stay in control.
Registration is optional. The App and customer support remain available without it. Experience follow-up is a separate choice, with no promotional emails added by this form.
This is quality-defect coverage, not a no-reason return program. Applicable commitments for earlier purchases remain in place.
Read the Heating Pad coverage terms
Need help right now?
Email support@whatispluva.online. You do not need to register first.